PRIVACY POLICY
Compliant With: Digital Personal Data Protection Act, 2023 (“DPDP Act”), Information Technology Act, 2000, SPDI Rules 2011, Consumer Protection (E-Commerce) Rules, 2020
Last Updated: 06/04/2026
INTRODUCTION
Welcome to https://jantodec.in (“Platform”), operated by JANTODEC PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
We are committed to safeguarding your privacy and protecting your personal data in compliance with applicable Indian laws.
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue using the Platform immediately.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect the following personal details:
• Full Name
• Email Address
• Mobile Number
• Shipping/Billing Address
• Date of Birth (optional)
• Account login details
1.2 Sensitive Personal Data (SPDI)
Collected only with your consent:
• Payment details (UPI, card – processed via secure gateways)
• Bank details (for refunds)
Note: We do NOT store full card/payment details.
1.3 Device & Technical Data
• IP Address
• Browser type
• Device information
• Cookies & session data
• Usage analytics
• Approximate location
1.4 Order & Transaction Data
• Order history
• Cart activity
• Wishlist items
• Payment status
• Delivery/return details
2. PURPOSE OF DATA COLLECTION
We use your information to:
• Process and fulfill orders
• Deliver products via courier partners
• Provide customer support
• Handle refunds, cancellations & returns
• Improve website performance
• Personalize user experience
• Send order updates and promotional communications
• Prevent fraud or misuse
• Comply with legal obligations
3. SHARING OF INFORMATION
3.1 Third-Party Service Providers
We may share data with:
• Courier partners
• Payment gateways (Razorpay, PayU, etc.)
• SMS/email service providers
• Analytics tools
• IT service providers
All partners are contractually bound to protect your data.
3.2 Legal Authorities
We may disclose data when required by:
• Court orders
• Government authorities
• Law enforcement agencies
4. COOKIES & TRACKING
We use:
• Cookies
• Session identifiers
• Pixels
• Analytics tools (Google Analytics, Meta Pixel)
You may disable cookies in your browser, but some features may not function properly.
5. DATA SECURITY
We follow industry-standard practices:
• SSL encryption
• Secure servers
• Restricted access
• Regular audits
However, no system is 100% secure.
6. DATA BREACH NOTIFICATION
In case of a personal data breach, we will:
• Assess and contain the breach
• Notify relevant authorities if required
• Inform affected users as per DPDP Act
Notification may include:
• Nature of breach
• Data affected
• Risks involved
• Steps taken
• User safety guidance
7. DATA RETENTION
We retain data only as necessary:
• Active users → Until account deletion
• Inactive users → Up to 1 year
• Transaction records → 5–7 years (legal requirement)
8. YOUR RIGHTS
You have the right to:
• Access your data
• Correct inaccurate data
• Withdraw consent
• Request deletion
To exercise rights, contact:
📩 info@jantodec.in
9. MARKETING & COMMUNICATION
You may receive promotional communications based on your consent.
You can opt out anytime by: Emailing info@jantodec.in
Important communications (orders, legal notices) cannot be opted out.
10. CHILDREN’S PRIVACY
We do not knowingly collect data from individuals below 18 years.
11. THIRD-PARTY LINKS
We are not responsible for third-party websites linked on our Platform.
12. POLICY UPDATES
We may update this policy due to:
• Legal changes
• Business needs
• Security updates
13. GRIEVANCE OFFICER
Name: Sethuraman Kavinilavan
Designation: Grievance Officer
Company: JANTODEC PRIVATE LIMITED
Address:
Old No. 83, New No. 71
Angappa Naicken Street
Mannadi Colony, Chennai
Tamil Nadu – 600001
📞 +91 9761465720
✉️ info@jantodec.in
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)
Complaints will be acknowledged within 48 hours and resolved within 30 days.
14. CONTACT US
For any queries:
📩 info@jantodec.in
📞 +91 9761465720